Research Users, constraints, jobs-to-be-done
Clarify success criteria and metrics
Sketch, brainstorm, evaluate tradeoffs
User interviews, usability testing, prototyping
Collaboration with other departments, focus on metrics for success
User Story Mapping
Feature/Impact Matric
5 Whys Analysis
User Interviews
Surveys
Usability Testing
Competetive Analysis
HTML, CSS, JS
Git/GitHub
Basic Python & Data Analysis
Interviewed RPI students about course registration. Found that most struggle with section description visability on RPI's website. → Opportunity to improve filtering
Activation Rate
Retention
Task Completion Rate
Time-to-Value