Product Thinking

My Product Process

1. Understand the Problem

Research Users, constraints, jobs-to-be-done

2. Define Requirements

Clarify success criteria and metrics

3. Explore Solutions

Sketch, brainstorm, evaluate tradeoffs

4. Validate

User interviews, usability testing, prototyping

5. Deliver & Measure

Collaboration with other departments, focus on metrics for success

Tools & Frameworks I Use

Product Frameworks

User Story Mapping
Feature/Impact Matric
5 Whys Analysis

Research Methods

User Interviews
Surveys
Usability Testing
Competetive Analysis

Technical Tools

HTML, CSS, JS
Git/GitHub
Basic Python & Data Analysis

User Research Examples

Interviewed RPI students about course registration. Found that most struggle with section description visability on RPI's website. → Opportunity to improve filtering

Metrics I Care About

Activation Rate
Retention
Task Completion Rate
Time-to-Value